Privacy Policy

Last updated: December 9, 2025

1. Introduction

Diligentify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Email address and account credentials
  • Payment information (processed securely through Stripe)
  • Profile information you choose to provide

2.2 Usage Information

We automatically collect certain information when you use our service:

  • Screenshots and audio input you submit for AI analysis
  • API usage data and interaction history
  • Device information and application logs
  • Usage analytics and performance metrics

2.3 Technical Information

  • IP address and location data
  • Browser type and operating system
  • Application version and device specifications

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI coaching services
  • Process your transactions and manage subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your information. Your data is stored securely and encrypted in transit. However, no method of transmission over the Internet is 100% secure.

5. Information Sharing

We may share your information with:

  • Service providers who assist us in operating the Service
  • Law enforcement when required by law
  • Third parties with your consent

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through our support page. Support